The Special Products Americas team provides tailored solutions for businesses located in the US, Canada, Mexico and Brazil. The head of the team, Jonathan Handen, describes how they work.
We value the close working relationships we develop with our customers and are proud of the fact that we have maintained these partnerships for many years.
In common with our Special Products colleagues around the world, our culture is focused on providing solutions to our customers derived through close collaboration and understanding their needs.
Transparency is key to achieving this goal, and our team oversees every aspect of the process from the initial enquiry through underwriting, credit management and claims handling with the support of Atradius colleagues throughout the world. We are not limited to standardised products and strive to create tailored offerings for situations that fall outside the classic framework of whole turnover credit insurance policies, which include single situation, key accounts, trade finance, and medium term transactions.
Our team possesses a deep understanding of our local markets across a broad range of industries as well as expertise in macro conditions and regulatory considerations affecting our stakeholders. We work with corporates and financial institutions serving a wide range of sectors including commodities, manufacturing, IT, agriculture and pharmaceuticals. We value the close working relationships we develop with our customers and are proud of the fact that we have maintained these partnerships for many years.
On a personal level, the things I enjoy most about my work are the combination of diversity and creativity. No two days are the same and no two policies are the same. My team and I have the freedom to be creative in order to develop a solution to serve the individual customer’s needs. This requires a level of intellectual curiosity and the desire to engage with our partners on a deep level. This may be anything from geopolitics to complex financial instruments and, regardless of the subject; there is always room to learn more.