Jana Richter

Senior Account Manager, Surety Germany

The role of our Account Managers is to develop and maintain a close and positive relationship with our customers and partners. Atradius Surety assigns a dedicated Account Manager to every customer.

As your Account Manager, I am your single point of contact for all your enquiries. I am close to your business and subsidiaries, I understand your market and provide you with knowledge and expertise in local language.

As your Account Manager, I support you in your daily surety operations and work closely with you to find the best product and solution that meet your needs. I advise you on surety wording of your contracts toward your beneficiaries. I strive to find solutions that create a win-win-situation for all parties involved.

Lone Kruuse

Senior Administrator, Surety Denmark

As a Senior Administrator, I perform a variety of administrative tasks, supporting you as well as your Account Manager.

My role is to make sure that our office operations run smoothly and are successful in supporting business activities. I am also responsible for data entry and collecting, tracking and reviewing documents.

The most important part of my role is providing excellent customer service. I make sure I am approachable and respond to your queries in a timely, friendly, helpful and positive way. 

I like getting to know our customers. I always ask for customer feedback and use this to further optimise our services. I am happy I can support our customers in this way.

Cedric Tillien

Senior Financial Risk Underwriter, Surety France

As your Financial Underwriter, I stay on top of the developments within your industry, understand your company’s performance, history, culture and business plans and what risks and opportunities may be available to your business and sector.

I believe my job is about listening, continuously learning and having close cooperation with our commercial teams. I know that making quick and accurate decisions can be vital for your business and I work hard to deliver speedy decisions. I aim to work with you as a partner, explaining the reasoning behind my decisions and engaging in dialogue with you to help you make informed decisions for your business in the future.

Antonella Salvati

Senior Technical Risk Underwriter, Surety Italy

As Senior Technical Underwriter I analyse your surety bond requests, taking into account the underlying contract, national legislation, underwriting rules and market standards.

I also authorise the issuance of your surety bonds. I am responsible for the product itself, including the terms and conditions, and compliance with reinsurance.

I will not tell you how to run your business; rather my focus is on supporting your surety needs.