Benefit from streamlined reporting, worldwide expertise, and a professional partner sensitive to your brand reputation and your customers’ cultural background.
As part of our global solutions for multinationals, Atradius Collections provides tailored debt collections services. Our team of international experts possess local knowledge of where you trade and act with a high level of professionalism.
Whether you want to outsource, standardise your accounts receivable process, or simply seek local debt collections support, we are ready to respond.
Why multinationals entrust debt collections to us
Respect for your brand and your trade relationships
Our collections experts are professional and respectful. They approach each collections case with utmost care so that it yields results without having any adverse impact on your brand reputation or your trade relationships. You can be confident that your brand – and ours – will always be maintained.
When you outsource your debt collections to us, you benefit from our global reputation. Businesses take us seriously and usually act promptly. Our position as a professional third party helps communicate to your debtors that you have escalated the matter.
Locally based, globally orchestrated
Atradius Collections’ team comprise locally located professionals who understand local cultures and customs. They make sure that local laws are adhered to and our standards of conduct are kept up in every step of the collections processes.
Transparent and trusted
You will have access to our credit management portal – Atradius Atrium – regardless of whether you have a policy with Atradius Global Credit Insurance. Atradius Atrium gives you visibility to monitor and check the status of all your collections cases throughout the process
A win for both cash flow and productivity of multinationals
Atradius Atrium’s structured and centralised reporting systems provide a streamlined and joined-up approach. You will have all the information you need in one single report instead of spending time collating different reports from different debt collectors. All reports stay in a consistent format no matter where in the world your debts are collected.
Our automated payment systems ensure that both domestic and international money transfers can be completed without delay. Once the money you are owed is collected, it will be transferred to your account as quickly as possible.
With the speed and efficiency brought to the table through our specialised systems and expertise, you can free up your own staff to focus on your key customers and business processes.
At the heart of it all are our dedicated professionals
An outstanding debt represents reduced cash flow and a potential loss to your accounts receivable. The longer the debt remains unpaid, the greater the risk it poses. That’s why our collections experts are set up to act swiftly, taking action the moment we are notified of debts.
Atradius Collections works closely with you as your trusted partner. You will have one main contact, an account manager, from Atradius Collections. They will manage your cases, keep you updated on the collections progress, and liaise with our professional collectors located where your debts are.
Your Atradius Collections account manager will also get to know you and your business. They can advise you on ways to minimise the risk of late payment and maximise your debt collections’ efficiency.
Debt collections services tailored to multinationals
Your Atradius Collections account manager will co-ordinate the suitable services according to your needs.
We recommend Amicable Collections as the first stage of any debt collections process. This non-contentious solution helps you retain and even nurture your relationships with your customers while ensuring debt settlement.
If we are unable to recover your debts through amicable approaches, we will support you with Legal Collections – taking legal action against your debtors – with your prior approval. This solution involves our worldwide network of lawyers, who give professional advice and outline expected outcomes.
Outsourcing Accounts Receivable
Our Outsourcing Accounts Receivable solution provides you with customised approaches to manage and keep invoices in check before they become outstanding and pose problems. You will profit from economies of scale and a world-class first-party solution.
If your debtor goes bankrupt, there may be a large number of creditors having legitimate claims to the debtor company’s assets. Our experienced and professional team of insolvency lawyers and consultants will act promptly and support you through the entire bankruptcy proceedings.