Credit Insurance

Partners in positive trade: one policy, one team, tailored to your business. 

Trade credit insurance’s headline benefit is that it helps you to trade safely whilst offering the freedom to look for exciting new opportunities – markets, buyers, products, sectors. But it can do so much more, too: inform your business decisions, help you free up or access vital capital that could be working hard for you - and more besides. 

Our multinational customers need ways to mitigate risk without compromising on solid trade – and to make their own businesses a great bet for other trading partners, too. But we also know that the considerations can be complex - and countless. 

You may have thousands of accounts spanning every continent. Perhaps you need to balance your books across diverse currencies. Maybe you’re trading in regions of the world with vastly different risk levels. It could be all of the above. And we know these scenarios are the tip of the iceberg. 

How we work with you

When people describe Global as an extension of your team, they mean it – we’ll get very close to your business. You’ll be assigned a dedicated Account Manager, someone who’ll work with you to deeply understand your strategic objectives and structure things in the best possible way to meet them. Together with a network of Servicing Account Managers on the ground in markets where you are, they’ll also take care of the day-to-day running of your policy with us, managing and reviewing credit limits and liaising with key people at your end – and ours.  

That obviously includes our specialist underwriters who, work in sync to create the best possible cover for your business. 

• The first is your dedicated Key Account Underwriter, who’ll work day in, day out on your account, getting to truly understand your business in tandem with your Account Manager. 
  
  
• Secondly, Buyer Underwriters, who offer unrivalled knowledge of your key markets and sectors – they’re on the ground where your customers are located, assessing the specific risks in your supply chain.
  
  
• And, should you need it, Special Risk Management - a team of specialists who will closely monitor buyers who are at a higher risk of default and carefully manage the risks. 

Finally, you’ll have the option to integrate collections as part of your credit insurance programme. If your customer fails to pay, our debt collections team are at hand to recover the debt quickly, sensitively and with full cultural awareness in your region of operation. 

Our experts will collaborate, identify risks, assess new situations and supplement your own information with their own additional research and industry intelligence, so you have everything you need to make informed decisions  that’ll help your business thrive.