Debt Collections Handbook Austria 2017

Debt Collection Reports

  • Austria
  • Agriculture,
  • Automotive/Transport,

5th July 2017

Having drawn from the expertise of the Atradius Collections' local offices, the International Debt Collections Handbook explains the different stages, regulations and procedures for Austria.

Amicable phase



Handbook Report Page - Amicable Phase


Atradius Collections maintains a professional collection process, focusing on the relationship between client and debtor at all times. Our team of collection specialists carry out the collection process in-house, contacting both verbally and in writing whilst adhering to federal and state laws.


At this time, we do not have the ability to visit debtors in Austria. However, if the debtor wishes to visit our premises, we will gladly arrange a face-to-face meeting to discuss the situation.


Collection costs (Inkassokosten) can be charged according to §1333 Allgemeines Bürgerliches Gesetzbuch (ABGB), the General Austrian Civil Code, as damage for delay. Austrian cases are dealt with by our German subsidiary, so we apply the same debt collection costs that are charged to German debtors, calculated on the basis of the Rechtsanwaltsvergütungsgesetz (RVG), the German statutory lawyers’ fees. Atradius Collections Germany will either forward all recovered debt collection costs to our client to reduce the claim, retain the cost or add them to the success fee. This will depend on the contractual agreement between the client and Atradius Collections.

The Debt Collections Handbook presents a snapshot of Austria's  local economic situation  and covers the following topics

  • Legal procedures
  • Required documents
  • Insolvency proceedings
  • Timeframe and outcome

To read more about steps and procedures undertaken in the field of debt collection:

Download Debt Collections Handbook Austria now!



The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.