Debt Collections Handbook Bulgaria 2017

Debt Collection Reports

  • Bulgaria
  • Agriculture,
  • Automotive/Transport,

5th July 2017

Having drawn from the expertise of the Atradius Collections' local offices, the International Debt Collections Handbook explains the different stages, regulations and procedures for Bulgaira.

Amicable phase



Handbook Report Page - Amicable Phase


Atradius Collections and local agents have a professional approach to each case, trying to establish a relationship of confidence with debtors and retain relationships between client and debtor whenever possible. The scope of action includes (but is not limited to) calls, sending reminder letters and attempting to realise personal contact with the responsible person within the debtor company.


In Bulgaria, the legal interest to debtors can be calculated from the base rate set by the Bulgarian National Bank on 1 January (for the first half of the year) and 1 July (for the second half of the year), plus 10% on a yearly basis. It is possible to include interest, which will be calculated differently if this was agreed in the contract between parties. Usually our clients, when submitting a debt collection case, also include interest calculated by them.

We include this in the debt amount in our reminder, but in the majority of the cases debtors do not pay this interest. From a cultural point of view, Bulgarian debtors are not used to paying late payment interest, though often the actual amount of the interest payment is considered a matter of negotiation between debtors and collectors.


Bulgaria has officially accepted recovering debt collection costs, accordingly to EU Directive 2011/7/EU, but in reality this is not yet applied in practice. The principal rule is adapted from the directive; clients may ask for an additional payment of EUR 40 for each invoice.

The Debt Collections Handbook presents a snapshot of the Bulgaria's local economic situation and covers the following topics:

  • Legal procedures
  • Dunning procedures
  • Insolvency proceedings
  • Timeframe and outcome

To read more about steps and procedures undertaken in the field of debt collection:

Download Debt Collections Handbook Bulgaria now!



The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.