Speak Up channels

The purpose of the Speak Up channels is to receive and process communications related to breaches of Atradius Code of Conduct and internal policies, as well as any actions or omissions that result in a breach of local or international laws and regulations, any irregularities or potential fraud. Anonymous communications will be accepted and will be investigated with the utmost caution and confidentiality.

The Atradius Speak Up policy establishes the channels to report the above-mentioned irregularities. Atradius will not tolerate retaliation against you for raising a concern or requesting an official investigation into a matter.

Atradius invites employees as well as other stakeholders with a business or professional connection with Atradius (including but not limited to customers, brokers, contractors, shareholders, seconded personnel, former/potential employees, trainees) to raise concerns or file a report if they believe an issue at Atradius is in violation of any law or regulation or internal policies and procedures.

The channels through which you can send communications of the above-mentioned irregularities are as follows:

  • By e-mail message at one of the following email addresses:  alertline@atradius.com or alertline@creditoycaucion.es

  • By postal mail to the attention of the Director of Internal Audit,  Atradius Crédito y Caución S.A. de Seguros y Reaseguros, Calle de Mendez Alvaro 31, 28045, Madrid (Spain).

You can use any format or template to raise your concern or to file a report. When filing a report please provide any information you have available and you consider relevant or useful. The communication of the irregularity must contain, at least, the following information:

  • The reported irregularity, with detailed information of the circumstances of the incident, enclosing, whenever possible, documentary support.

  • The identification of those directly responsible for the irregularity, if known.

Once the communication is received, it will be managed by Atradius Internal Audit as established in the internal procedures.

Disclaimer

Each publication available on or from our websites, such as, but not limited to webpages, reports, articles, publications, tips and helpful content, trading briefs, infographics, videos (each a “Publication”) is provided for information purposes only and is not intended as a recommen¬dation or advice as to particular transactions, investments or strategies in any way to any reader. Readers must make their own independent decisions, commercial or otherwise, regarding the information provided. While we have made every attempt to ensure that the information contained in any Publication has been obtained from reliable sources, Atradius is not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in any Publication is provided ’as is’, with no guarantee of completeness, accuracy, timeliness or of the results obtained from its use, and without warranty of any kind, express or implied. In no event will Atradius, its related partnerships or corporations, or the partners, agents or employees thereof, be liable to you or anyone else for any decision made or action taken in reliance on the information in any Publication, or for any loss of opportunity, loss of profit, loss of production, loss of business or indirect losses, special or similar damages of any kind, even if advised of the possibility of such losses or damages.