Debt Collections

Our experienced team of Atradius debt collections specialists are located throughout the world to support your collection of outstanding invoices in any country, time zone, currency and language.

As an Atradius customer, you’re automatically able to access and benefit from our debt collections service, Atradius Collections. This is a feature of all our Credit Insurance policies and will not incur any additional cost for you.

We also offer a standalone Atradius Collections service to organisations and business that are not Atradius Credit Insurance customers.

Abacus Atradius collections

Working with you to collect debt      

Atradius Collections supported us in a few cases when the relation with some customers became problematic.

Credit Manager
Global 500 Electronics Company

As debt collections specialists, we’ve heard most of the excuses businesses make when they fail to pay a bill. We know how to respond to this and how to exert the right level of pressure to maximise revenue collection.

However, we also know that a proactive and sensitive approach can often yield the best results. For example, a payment plan for a customer experiencing cashflow problems may result in complete settlement of the debt and the retention of a strong working relationship with you. To that end, we work closely with you to seek the quickest and most appropriate solution for you.

 

Benefits of our debt collections service

With the benefit of our worldwide IT infrastructure, we operate the most integrated Collections network in the industry. Our fully automated approach allows us to act promptly upon receipt of a notification of non-payment, regardless of time zones.

 

 

 

 

 

Man and woman shaking hands Atradius Collections

 

 

 

 

 

In addition to speed of service, we’re able to support you wherever you trade in the world, with our teams of locally based multilingual Collections specialists.

Policy holders may benefit from our Collections services at no extra cost as an integral part of their policy. As a policy holder you may manage this through your Serv@Net account.

Non-policy holders may also access our collections expertise on a case by case basis. As an Atradius Collections-only client, you may track your case through our dedicated system, Collect@Net.

​​​Local expertise in local markets

Find out more about how we can support your Collections requirements in your local market.

Disclaimer

The statements made herein are provided solely for general informational purposes and should not be relied upon for any purpose. Please refer to the actual policy or the relevant product or services agreement for the governing terms. Nothing herein should be construed to create any right, obligation, advice or responsibility on the part of Atradius, including any obligation to conduct due diligence of buyers or on your behalf. If Atradius does conduct due diligence on any buyer it is for its own underwriting purposes and not for the benefit of the insured or any other person. Additionally, in no event shall Atradius and its related, affiliated and subsidiary companies be liable for any direct, indirect, special, incidental, or consequential damages arising out of the use of the statements made information herein.