Atradius Atrium
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Credit Insurance
Trade credit insurance protects your business from bad debts. It insures your accounts receivable and protects your business from unpaid invoices caused by customer bankruptcy, political risks, or other specific reasons agreed upon with us.
Trade credit insurance is also sometimes known as debtor insurance, export credit insurance and accounts receivable insurance.
1. We assess the creditworthiness of your prospect or customer and inform you whether we can insure your sales to them, and if so, for how much.
2. You start trading and inform us regularly about your turnover with the insured customers. The frequency of the turnover declaration is defined in the contract.
3. Unpaid? Per the contract, we'll first attempt to collect the debt through our collection service. If unsuccessful, we'll settle your claims based on the agreed policy terms.
The cost of your credit insurance policy is calculated as a percentage of your turnover, combined with the level of risk in your portfolio. The greater the risk, the higher the premium.
Credit insurance typically costs between 0.1% and 0.5%. This means that, on average, our customers pay between 10 and 50 euro cents for every 100 euros we insure.
Most of our customers pay their premiums monthly and renegotiate policy terms at the end of the insured year.
- Grow your customer base by attracting potential buyers with favorable credit terms
- Expand your trade with the confidence to develop and grow your market
- Support cash flow, allowing you to strengthen relationships with suppliers and employees
- Safeguard customer relationships through improved communication and enhanced credit terms
- Improve access to finance and strengthen your relationship with your bank
- Meet the risk management requirements of your stakeholders or board, providing peace of mind
One credit insurance policy, customised to your needs
To keep things simple, we offer a single policy: Modula. Within this policy is a range of modules to suit your needs.
Acting as ‘building blocks’ of coverage, this approach allows us to create a detailed, bespoke policy that reflects your specific trade exposures.
This flexibility is especially valuable when you need to cover different customers or markets with varying risks.
Modula enables clear identification and differentiation of risk levels between customers. By offering a single policy, we promote standardisation and clarity, while the individual modules provide a custom fit tailored to your unique requirements.
Additional benefits of our Modula system include:
- Consistency across markets and languages: Our multilingual underwriters and legal team ensure that your policy is clear and conveys the same meaning across all languages
- Transparency: Your policy will only include conditions relevant to your needs, free from unnecessary jargon or irrelevant clauses
- Easy online administration: Manage your policy directly through our online system, Atradius Atrium, where you can quickly establish credit lines, notify us of claims, track progress and make changes.
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"The relationship and service levels provided by Atradius are second to none. Atradius fully understands our business needs and requirements."
Our customer service
What is our service promise
Easy account management
You can manage your daily policy activites and analyse your portfolio of your customers directly through our credit management hub - Atradius Atrium.
One policy, personalised options - Modula
Modula allows for varying levels of risk and need between customers to be clearly identified and differentiated. Providing a single policy promotes standardisation and clarity, while the individual modules allow for a custom fit and a policy suited to each individual need.
Debt collections brings peace of mind
In addition to covering up to a maximum of 95% of bad debts, our debt collections service is an integral part of your policy. This means that, for no additional cost, we will help you settle outstanding invoices through our network of collections specialists throughout the world.
Local expertise in local markets
Our experienced team are located throughout the world to support your business in any country, time zone, currency and language.
Case Study
Metalco Inc.: Driving new business with quick communication
Ben Green, President and Owner at Metalco Incorporated in Chicago, Illinois, explains how Atradius Trade Credit Insurance has helped him secure new business confidently.
Case Study
EnCom Polymers: credit management for chemicals sector
With the backing of Atradius’s resources, EnCom Polymers has been able to expand business with existing customers and go after new business they previously would have shied away from.
Case Study
Ingram Micro: credit management for the technology sector
In order to meet the needs of multinational technology company, Ingram Micro, our Global team mirrors the location and size of their offices around the world.
Case Study
L'Oreal: credit management for the beauty sector
As a successful business, L’Oréal Hong Kong wanted a partner that could help protect their regional interests and support their focus on further growth.
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