Group Currently visiting
Change country
Choose another country or region to see content specific to your location.
Select your language
image

We operate internationally in a very individual way

image

We offer a unique surety partnership, able to support your business both domestically and internationally

image
Products and services

Tailor-made products and solutions that fit your needs

image
Resources

Driving business decisions with the right information in hand

image

Atradius Surety FAQs

image

Contact us

Atradius Surety
European surety bonds and guarantees

Atradius Surety is a market-leading surety bonds provider in Europe. 
We serve a wide portfolio of businesses of all sizes across different industries. We provide you with a unique surety partner, focused on supporting your domestic and international guarantee and surety needs.

We have years of experience in delivering comprehensive and reliable products and services to our customers, helping them to manage market risks and boost their business development. 

Our promise is simple: we will help you secure your performance and support your business development by working with you, your way.

How does Atradius Surety work

Our business is built on providing the very best level of support for our customers.

How we work with you?

Jana Richter

Senior Account Manager, Surety Germany

 

The role of our Account Managers is to develop and maintain a close and positive relationship with our customers and partners. Atradius Surety assigns a dedicated Account Manager to every customer.

 

As your Account Manager, I am your single point of contact for all your enquiries. I am close to your business and subsidiaries, I understand your market and provide you with knowledge and expertise in local language.

 

As your Account Manager, I support you in your daily surety operations and work closely with you to find the best product and solution that meet your needs. I advise you on surety wording of your contracts toward your beneficiaries. I strive to find solutions that create a win-win-situation for all parties involved.

Lone Kruuse

Senior Administrator, Surety Denmark

 

As a Senior Administrator, I perform a variety of administrative tasks, supporting you as well as your Account Manager.

 

My role is to make sure that our office operations run smoothly and are successful in supporting business activities. I am also responsible for data entry and collecting, tracking and reviewing documents.

 

The most important part of my role is providing excellent customer service. I make sure I am approachable and respond to your queries in a timely, friendly, helpful and positive way. 

 

I like getting to know our customers. I always ask for customer feedback and use this to further optimise our services. I am happy I can support our customers in this way.

Alice Luong

Senior Financial Risk Underwriter, Surety France

 

As your Financial Underwriter, I stay on top of the developments within your industry, understand your company’s performance, history, culture and business plans and what risks and opportunities may be available to your business and sector.

 

I believe my job is about listening, continuously learning and having close cooperation with our commercial teams. I know that making quick and accurate decisions can be vital for your business, and I work hard to deliver speedy decisions. I aim to work with you as a partner, explaining the reasoning behind my decisions and engaging in dialogue with you to help you make informed decisions for your business in the future.

Antonella Salvati

Senior Technical Risk Underwriter, Surety Italy

 

As Senior Technical Underwriter I analyse your surety bond requests, taking into account the underlying contract, national legislation, underwriting rules and market standards.

 

I also authorise the issuance of your surety bonds. I am responsible for the product itself, including the terms and conditions, and compliance with reinsurance.

 

I will not tell you how to run your business; rather my focus is on supporting your surety needs.

Surety bonds and guarantees


Whatever your surety requirements are, we have the experience and knowledge to provide you with surety bonds and guarantees tailored to your needs and strategies. 

Learn more

A deepdive into surety bonds markets and products

Read our insights

Discover more
Our mission and vision

Mission


"Helping our customers secure their performance and boost their business development by offering tailor-made surety bonds solutions that fit their needs".

Putting our customers and their needs first is central in our culture. We understand that no two businesses are the same and that is why we design bespoke solutions for businesses of different sizes and types. With a flexible yet consistent approach, we tailor our surety bonds solutions to the business strategies of our customers in the most simplified way.

 

Vision


"Be the best surety bonds and guarantees provider in Europe, developing our geographical scope while preserving our expertise and market knowledge".

We offer our customers a unique surety partnership, tailoring our support to their business needs both domestically and internationally. Our expertise in sureties and in-depth market knowledge have allowed us to grow steadily over the last decade and earn the trust of major organisations. Our prudent approach, grounded in solid expertise and a strong business focus has propelled us to become a leading surety bonds and guarantees supplier in Europe.

Facts & figures
Atradius Surety at a glance
+50
years of experience
+43
43.000 customers
+140
140.000 new bonds per year
146
M Total revenue

Atradius Surety is an important division of the international Atradius Group, and extends the benefits of the Group’s financial strength, market confidence and longevity to our surety customers.

Financially sound guarantor

As part of the Atradius Group, our financial strength rating has been affirmed by ratings agencies A.M. Best as A (excellent) with a stable outlook, and Moody’s as A2 with a stable outlook. This indicates our strong competitive position, good financial performance, robust capitalisation and low financial debt ratios.

Line

Prudent risk management

Atradius Surety is not merely a facility provider. We operate with an experienced team of skilled surety underwriters, continually assessing markets and evaluating risks. As a surety bond underwriter, we help you minimise the risks associated with performance, including technical and specific risks, as well as those associated with finance, including the risk of default.

Our goal is to help our customers secure their performance and support their business development. But we can help our customers do more than just manage risks and protect against worst-case scenarios. We provide tailor-made products and solutions that fit their needs and strategy. 

Line

Customer-focused culture

Building a strong relationship with our customers and partners is a key priority for us. We understand the individual needs of our customers and have local market knowledge that allows us to provide tailored-made solutions that fit their needs and strategies. 

Line

Satisfaction surveys
Here are the results of the latest surveys we have performed with our customers and brokers.

Value proposition

How we support our customers

Maximise results: Help you increase your liquidity and boost your business development. No impact on your business development

Save time: quickly handle your surety needs. Access to your policies and bond limit information 24/7 via our web portal

Insights: Our long-standing bonding expertise and in-depth local market knowledge allow us to adapt to your needs.

Product variety: We offer a wide variety of products and services that meet local regulations and are tailored to your business goals.

Secure performance: We give you a reliable surety protection against contractual defaults.

Flexibility: tailor-made solutions that fit your needs and business goals.

Surety Management Team

Our management team is responsible for developing and driving the goals, strategy and quality of service and business results of Atradius Surety

Pietro Lanzillotta
Director Atradius Surety
Christian Gloessner
International Business
Stefano Fischione
Italy
Marc Cambourakis
France, Belgium & Luxembourg
Finn Steffenssen
Nordics & The Netherlands
Miguel Angel Medina
Spain & Portugal
Susanne Offermann
Germany
Christoph Paffhausen
Risk Management

Whatever your surety requirements are, we have the experience and knowledge to provide you with surety bonds tailored to your needs and strategies.

Contract bonds
Atradius contract bonds are designed to help you successfully navigate the various stages and associated risks of a contract, from tender to ongoing maintenance.
Explore
image
Tax duty bonds
Tax duty bonds act as a guarantee to customs and excise offices that you will satisfy the local regulations and pay due taxes.
Explore
image
Payment Bonds
Payment bonds guarantee your suppliers will be paid. They’re often used alongside contract bonds to secure compensation for all contractors against the risk of non-payment.
Explore
image
Compliance bonds
Compliance bonds are used to ensure that contractors and business owners comply with governmental rules and regulations.
Explore
image
Judicial and EU regulation bonds
Judicial and EU regulation bonds are requirements made by judicial or EU authorities to guarantee payments or the performance of specific activities.
Explore
image
Online services
Access high quality bespoke services and up-to-date tools that enable you to review your policy and efficiently manage your surety bonds.
Explore
image
Brochures

Download Atradius Surety brochures for a detailed overview of the tailored surety bonds and quality account management support we can provide your business.

Download our brochures
Case studies

See examples of how Atradius Surety supports businesses with surety bond solutions in the construction, civil engineering and renewable energy sectors. 

View case studies

A deepdive into surety bonds markets and products

Read our insights

Discover more

Find answers to the most frequently asked questions about Atradius Surety and our services.

Please read the following information in conjunction with the disclaimer at the end of this page

Atradius Surety FAQs

A surety bond is a three-party agreement in which the insurer (guarantor) provides a guarantee to the party who receives the benefit of the bond (the beneficiary), that a third party (the principal) will meet its contractual, legal, or regulatory obligations.


A surety bond is therefore a commitment from the guarantor (Atradius) to the beneficiary to stand in when the primarily obliged party, the principal (our customer) fails to perform on a contractual obligation or in respect of a regulation requirement.

Although banks have been traditionally used for guarantees, surety bonds issued by insurance companies have proven to be equally acceptable. Surety bonds are usually conditional, whereas bank guarantees can be claimed on first demand by the borrower.


While surety bonds do not affect customers’ bank credit limits, bank guarantees are usually part of a credit line and as such every bank guarantee entails usage of this credit line. While surety bonds can be customised, bank guarantees are usually standardised products.

  • Flexibility: tailor-made solutions that fit your needs and business goals.
  • Reliability: financial rating affirmed by A.M. Best as A (excellent) and Moody’s as A1 with a stable outlook, making Atradius a reliable reference for your beneficiary and partners.
  • Expertise: more than 50 years of experience on the surety market and in-depth market knowledge with local presence in 12 European countries.
  • Prudent risk management: long-term partnership is more important to us than short-term growth. We are not just a facility provider, but a surety underwriter, aiming at helping you secure your performance and boost your business development.
  • Fast and efficient support: quickly and easily handling your surety needs. Assist you with technical and financial advice that might prevent default on your obligations.

At Atradius Surety, we work with different industries and maintain relationships with a wide range of companies. Some of the main sectors we are active in are: construction, logistics, manufacturing, real estate, energy and waste management.

No, we are not allowed to issue financial guarantees. In fact, as financial guarantees are issued to cover purely financial obligations granted by banks or financial institutions, these products fall outside the scope of insurance.

Our surety bonds are widely accepted by governments as well as large publicly traded companies and private enterprises.

Atradius Surety is active and can issue surety bonds locally in 12 European countries: Belgium, Denmark, France, Finland, Germany, Italy, the Netherlands, Norway, Luxembourg, Portugal, Spain and Sweden. Surety requests related to other countries are evaluated on a case by case basis.

Our Surety teams assess these requests according to relevant local legislation on insurance licensing as well as other factors, such as the nature of the underlying obligations, terms and conditions, etc.

Individual (one-off) surety bonds can be offered exceptionally and only in some of the countries where Atradius offers Surety. In most of the cases, first a guarantee facility agreement has to be established in the form of a contract between Atradius and you, our customer. Afterwards, you can apply for the issuance of individual surety bonds under the scope of this facility.

The information required to assess a surety bond facility is, among others:

  • Financial statements (at least the last three financial years).
  • Stakeholders’ and management team information.
  • Business strategy (plan) for the next few years.
  • Overall surety bond need (e.g. type of bonds, beneficiary countries, durations).

Depending on the complexity, this process can take up to a couple of weeks.

  • Apply for a surety bond through our online application process or an email (depending on the bond needed).
  • Fill in the application form including the required bond type and wording, amount, duration and further specifications about the obligations to cover.
  • Your application is assessed by your local surety team.
  • You receive a draft of the surety bond to be issued and if approved by you.
  • The surety bond is issued in favour of the beneficiary.
  • Your underlying obligation that originates the surety need (e.g. contract, regulations).
  • Surety bond amount, duration and beneficiary.
  • Your capability of fulfilling your obligations towards the beneficiary.
  • Specific requirements for the surety bond wording, if any. After the evaluation has been done, we will send you an offer, which sets out all terms and conditions required in connection with the underlying risk.

In case of a new relationship, Atradius Surety needs to perform a full underwriting assessment, which depending on the complexity, may take up to a few weeks to be completed and a surety bonds facility to be established. Once the facility is established, in most cases we can issue a surety bond within 24 hours, depending on the amount, complexity and nature of the case.

A collateral is an asset or more general commitment that has been offered as a counter guarantee for a policy or a surety bond.

A collateral might be needed in some countries and cases. A collateral is usually requested in order to strengthen the credit worthiness of a prospect/customer and enable a positive final evaluation of a surety bond request.

We evaluate each case individually as the premium varies according to the type and duration of the bond, the customer’s financial information and the market practice.

Duration varies depending on the type of a surety bond.

A surety bond is terminated when it reaches its specific expiration date or when the beneficiary provides a “release letter”. This is a declaration that the underlying obligations have been fulfilled, and no longer need to be guaranteed.

No, we cannot cancel a surety bond. However, specific conditions may apply.

First, the customer is informed that a claim has been filed to give him the opportunity to reach out to the beneficiary and resolve the case. If this is unsuccessful, we assess the claim for its validity and, if approved, we pay the amount due to the beneficiary in accordance with the value determined within the bond. If we consider the request baseless or partially grounded (such as the unfair calling of a bond), we can take legal action to protect both your business and ourselves.

All content on this page is subject to our Disclaimer, available here.

 

Related document: 
Atradius Surety FAQ

Local needs 

Find out how we can support your surety needs in your local market.

Belgium

Jan van Gentstraat 1, bus 201-202
2000 Antwerp

Tel: +32 3 202 4739

Email: bonding.be@atradius.com

Country Manager : Gaelle Cornu

Denmark

Sluseholmen 8A
2450 København SV 

Tel: +45 33265044

Email: garanti.dk@atradius.com

 

Country Manager: Kim Larsen

Finland

Mannerheimintie 4
00100 Helsinki

Tel: +358 9 6811 2450

Email:  takaukset.fi@atradius.com

Country Manager: Jyrki Ohinen

France

159, rue Anatole France
92596 Levallois-Perret Cedex

Tel: +33 1 4105 84 08

Email: commercialcaution@atradius.com

Country Manager: Marc Cambourakis

 

Germany

Opladener Straße 14
50679 Köln I Postfach, 50585 Köln

Tel: +49 221 2044 4000

Email: surety.de@atradius.com

Country Manager: Susanne Offermann-Tesch

Italy

Via Crescenzio 12
00193 Roma

Tel: +39 06 688 121

E-mail: info.it@atradius.com

Country Manager: Stefano Fischione

Norway

Strandveien 15
1366 Lysaker

Tel: +47 67 83 71 70

Email: bonds.no@atradius.com

Country Manager: Finn Steffenssen

Portugal

Crédito y Caución

Av. da Liberdade 245
1250-143 Lisboa

Tel: 800 281 281

Country manager: Sara Oliveira

Spain

Atradius Crédito y Caución S.A. de Seguros y Reaseguros

Calle Méndez Álvaro, 31 28045 Madrid

Tel: 900 252 222

Email: caucion@creditoycaucion.es

Country manager: Miguel Angel Medina

Sweden

Rådmansgatan 69 I P.O Box 6800
113 86 Stockholm

Tel: +46 8 566 22 180

Email: garantier.se@atradius.com

Country manager: Sofie Hjorter

The Netherlands

David Ricardostraat 1
1066 JS Amsterdam I PO Box 8982

Tel: +31 20 553 23 28

Email: surety.nl@atradius.com